How to escalate the requests?

First request:

as per contact list, presented in our site

Second request:
adding unitrans@arminco.com, as well as one of the below mentioned contacts depending on the inquiry:

• Sales and Rates Quotes: Mosik Arzumanian mosik@unitrans.am
• Customer Service: Heghine Armenyan heghine@unitrans.am
• Financial Issues: Frida Zakaryan frida@unitrans.am

Third request:

adding company Executive Director: Mosik Arzumanian mosik@unitrans.am